Refund policy

Last updated: September 4, 2026

Our 60-Day Money-Back Guarantee

We stand behind Elevoire completely. If you try it and it doesn't work for you, contact us within 60 days of your purchase and we'll issue a full refund — no complicated hoops, no return of the product required.

How to Request a Refund

Email us at support@elevoire.co with your order number and we'll take care of the rest. A real person will respond directly, not a bot.

Refund Timing

Once approved, refunds are processed back to your original payment method. Please allow up to 10 business days for the refund to appear, depending on your bank or card provider.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us at support@elevoire.co as soon as possible with a photo of the issue, and we'll arrange a replacement or refund right away.

Questions

If you have any questions about this policy, reach out any time at support@elevoire.co.